Luxury Cruise Line Rewards Loyalty Programs (Part 7)

| Tuesday, 05 Mar. 2013

Comparing luxury cruise line past passenger loyalty rewards. Crystal offers most variety but Regent has most value.

LUXURY CRUISE LINE LOYALTY CLUBS

The luxury cruise lines all offer decent rewards, with the Crystal Society being the most complex and the Seabourn Club being the most simple. It is important to remember when comparing the programs below that some luxury lines already include alcohol and gratuities in the cruise fare, so an onboard credit from another cruise line may be consumed by what more inclusive lines include in the fare. Shipboard credits as loyalty benefits from the more inclusive lines can be used specifically for tours or shopping.

The more inclusive cruise lines below that have free alcoholic beverages and gratuities included in the cruise fare are Regent Seven Seas, Seaborn and Silversea Cruises. Crystal and Cunard charge extra for those items, but the overall cruise fare may be lower, especially on Cunard.

We rate Regent as the top luxury loyalty program because the line is already inclusive for beverages and gratuities. Add free internet access and phone service, laundry services and free daily newspapers delivered to your door daily and you have one of the most all-inclusive cruise experiences possible. And, it doesn't require too many cruises to get to the top level.

Crystal Cruises

Crystal Society Benefits Program:

Crystal has a very complex loyalty program, especially for a luxury cruise line. This is partly because the line does not normally include gratuities and beverages in its cruise fare. The line says many passengers prefer not to pay a higher cruise fare when they don't drink that much.

Crystal often refers to "the Crystal difference," and their Crystal Society is a good example. Instead of limiting the reward levels to a few tiers, Crystal offers more incentives within several milestones that are much closer together. This explains why you can meet Crystal cruisers who are on their 50th or 60th cruise -- the awards get bigger all the time.

Here are the Crystal milestones. They are divided into two different categories to reflect the two stateroom categories common to Crystal ships. To qualify for the upper-crust column B benefits, at least half of your cruises had to have been in the upper (PH-CP) stateroom categories.

Milestone LevelsStateroom Categories (E-AA)Penthouses (PH-CP)
Inaugural Level 2 Eligible for Crystal Society savings. Tote bag (awarded on board), Luggage tags (mailed to your home) Eligible for Crystal Society savings . Tote bag (awarded on board). Luggage tags (mailed to your home)
Milestone Level 52-category upgrade in categories E up to AA or 1-category upgrade to PH from category A (from AA on Crystal Serenity) on cruises up to 12 days. Diamond Society Pin $200 shipboard credit. Emerald Society Pin
Milestone Level 10$150 shipboard credit. Emerald Society Pin 1-category upgrade from PH to PS on cruises up to 12 days OR $600 shipboard credit. Diamond Society Pin
Milestone Level 15$200 shipboard credit $250 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person)
Milestone Level 202-category upgrade in categories E up to AA or 1-category upgrade to PH from category A (from AA on Crystal Serenity) on cruises up to 12 days. Double-Diamond Society Pin 1-category upgrade from PH to PS on cruises up to 12 days OR $600 shipboard credit. Double-Diamond Society Pin
Milestone Level 25$200 shipboard credit o Special Onboard Recognition Dinner $300 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person). Special Onboard Recognition Dinner
Milestone Level 30Free cruise up to 7 days in Deluxe Stateroom with Verandah (B or A) depending on stateroom availability Free cruise up to 7 days in Penthouse with Verandah* (PH, subject to availability)
Milestone Level 35$250 shipboard credit $350 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person)
Milestone Level 402-category upgrade in categories E up to AA or 1-category upgrade to PH from category A (from AA on Crystal Serenity) on cruises up to 12 days 1-category upgrade from PH to PS on cruises up to 12 days OR $600 shipboard credit
Milestone Level 45$250 shipboard credit $350 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person)
Milestone Level 50$250 shipboard credit Free cruise up to 12 days in Penthouse with Verandah* (PH, subject to availability). Platinum Society Pin. Special Onboard Recognition Dinner
Milestone Level 55$300 shipboard credit $400 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person)
Milestone Level 602-category upgrade in categories E up to AA or 1-category upgrade to PH from category A (from AA on Crystal Serenity) on cruises up to 12 days 1-category upgrade from PH to PS on cruises up to 12 days OR $600 shipboard credit
Milestone Level 65$300 shipboard credit $400 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person)
Milestone Level 70Free cruise up to 12 days in Deluxe Stateroom with Verandah (B or A) depending on stateroom availability Free cruise up to 12 days in Penthouse with Verandah* (PH, subject to availability)
Milestone Level 75$300 shipboard credit. Special Onboard Recognition Dinner $400 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person). Special Onboard Recognition Dinner
Milestone Level 802-category upgrade in categories E up to AA or 1-category upgrade to PH from category A (from AA on Crystal Serenity) on cruises up to 12 days 1-category upgrade from PH to PS on cruises up to 12 days OR $600 shipboard credit
Milestone Level 85$300 shipboard credit $400 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person)
Milestone Level 902-category upgrade in categories E up to AA or 1-category upgrade to PH from category A (from AA on Crystal Serenity) on cruises up to 12 days. Special Onboard Recognition Dinner 1-category upgrade from PH to PS on cruises up to 12 days OR $600 shipboard credit. Special Onboard Recognition Dinner
Milestone Level 95$300 shipboard credit $400 shipboard credit. Special Penthouse Amenities Package including private car transfers between the airport and ship, and internet or laundry service ($100 total value per person)
Milestone Level 100Free cruise up to 12 days in Crystal Penthouse (CP, subject to availability) o Platinum & Diamond Society Pin. Private Dinner in The Vintage Room

Crystal Society Rewards for level 105 and above are available upon request.

All Crystal Society benefits listed are per person. All shipboard credits listed may not be redeemed for cash or used for gaming, and are not applicable to future sailings.

Continue Article >> Cunard World Club and Regent Seven Seas loyalty rewards programs (Part 8)

Page 1: Introduction to Cruise Loyalty Programs Page 2: Mainstream Lines, Carnival, NCL Page 3: Royal Caribbean Page 4: Premium Lines: Celebrity and Azamara Page 5: Disney and Holland America Page 6: Oceania, Princess & Windstar Page 7: Luxury Lines: Crystal Page 8: Cunard Lines Page 9: Regent Seven Seas Cruises Page 10: Seabourn, Silversea and Rating all Reward Programs

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