Princess Cruises Caribbean Princess by Eileen Flynn Bermuda October 27, 2012
My husband and I are east coast residents and we believed the weather reports issued from October 24 to October 27 and so did not board the Caribbean Princess in Red Hook, Brooklyn on 10/27 for a 4-day cruise. We are senior citizens who laid out $3,400 to celebrate our 45th wedding anniversary in style. We also consider ourselves reasonable people whose reluctance to embark upon a dangerous voyage would be respected by Princess Cruise lines. Our expectation was that Princess would refund our fare, and, failing that, would at least credit us with a future cruise. We learned to our dismay that Princess Cruises holds to the fine print on its contracts and, even in the face of an approaching super storm that was 1,000 miles wide and held the lowest barometric reading ever recorded, does not give an inch.
My attempt to reason with Customer Service prior to the cruise was futile. A few calls from our travel agent to the cruise line yielded nothing. Dispute resolution through the credit card company was fruitless. The bottom line from Princess: CM(Card Member) needs to learn a lesson; purchase travel insurance next time. Enlisting Carnival Cruise executives to assist was useless. (Carnival is the parent company.) The lesson here is not to buy travel insurance; it is not to travel on a ship owned by Carnival.
Instead of the celebratory bottle of champagne we were promised on our way to Bermuda, we have been left with a bitter taste. Do we regret that we did not board the boat to get our money's worth? Not in the least. Our car would have been ruined. The pier flooded with several feet of water. The ship limped into Boston on Sunday night, after cruising in gale force winds. There were no shore excursions in Boston because the city was under a state of emergency. The waters were so rough in the port that the ship came close to coming off its berth. Scheduled arrival in NYC on 1/31 did not happen because stormy seas coupled with closed ports kept the ship in Boston. When the ship finally arrived in NYC on Friday evening passengers had to disembark in the dark. This would have literally been a nightmare scenario for my husband and me given vision deficiencies and night blindness.
Had Princess administration heeded the warnings of meteorologists and municipal authorities, as my husband and I did, they would not have known in advance the specific horrors that befell cruise passengers, but they would have known that they were taking a huge risk with peoples' safety and that terrible things were definitely in store for Voyage B237..
What we regret is that a company as large and powerful as Carnival Cruise lines, which owns Princess, and that the subsidiary Princess Cruise can be so callous and unyielding. In its advisories on the ill-fated voyage the word "unprecedented" was used; this usage is appropriate given the fact that Hurricane Sandy was the most devastating storm to ever hit the northeast. Unprecedented situations call for consideration to passengers like us; we are active older people who are not thrill seekers. We heed warnings and come inside in thunder storms; we evacuate when municipal authorities tell us to leave in advance of hurricanes. We are the market to whom the cruise lines direct their advertising dollars. Is the bad publicity that they generate from the way they treat people like us worth it? No way!
Princess Cruises Caribbean Princess by George British Isles & Ireland June 7, 2012
I recently travelled with my wife on a Princess cruise to the United Kingdom. It began in Southampton and was supposed to go around Ireland, Liverpool, Scotland and one stop in France. This trip was meant to be a celebratory trip for our 35th wedding anniversary.
There were countless delays. First, boarding the ship on embarkation day. The ship failed a security test, and then there were mechanical issues. Passengers were stuck at the cruise terminal for hours waiting without enough food. Once the ship passed another security test, the cleaning staff were delayed with the staterooms, so we could not enter our rooms. The dining rooms were chaotic as everyone was very hungry after waiting for about 4 hours in the cruise terminal.
The ship did not end up leaving Southampton until 24 hours after the original departure time. We were unsure how this would affect the itinerary, and passengers were not updated very quickly. People were walking around the ship complaining about sitting and not actually cruising, and not knowing what was going on. The next morning (two days afterdisembarkation), we were told that Liverpool (our only stop in England) was going to be cancelled. They should have cancelled Guernsey or Cobh instead. This opinion was voiced by many, many people onboard.
The food was fine (as it should be for the price). Nothing excellent. Entertainment staff continually made jokes about other cruise lines. Holland America was particularly picked on, which is ironic considering we had a MUCH more enjoyable time with that company and not a single complaint. The service from waiters and room stewards was great. Because passengers were on the ship much more than expected with cancellations and delays with the ports, the staff was unable to have the breaks they were entitled to. Other passengers were also taking out their frustration on the stewards, which we thought was so unfair.
If you do go with Princess, be aware that their shore excursions are extremely overpriced. This information is not made clear ahead of time, and they have strict rules about cancellation. One trip in Greenock cost us $140 (for two people) to simply get a ride into Glasgow. We later found out that if we had done it independently, it would have only cost $30 together. We found out in time to cancel our trip in Invergordon (which cost $110) and paid $40 for the both of us to get a ride into Inverness AND shown Loch Ness.
The weather was not great throughout the trip, but that should be expected in the United Kingdom. In Edinburgh, the weather was so poor that we were told we would be unable to tender into the port. This was a huge disappointment on top of the already cancelled Liverpool. What annoyed us, however, was that the decision was made by 7:30am when the weather could have improved in an hour or two. As a result, we had another day at sea. We got very restless and bored with the options available on the ship. We were continually thanked for our understanding, which obviously was not the case.
The night before disembarkation, we put our luggage outside of our stateroom. The morning of disembarkation, there were further delays. We left the ship nearly an hour later, and were rushed when claiming our luggage in the terminal. My wife's bag (which was bought specifically for this trip) had been badly damaged, and she was missing some possessions. There was no one around to speak to about this due to the rush. If staff had 12+ hours to transport a regular suitcase from the stateroom to the terminal, there is no reason for so much damage to the luggage. Because we were late leaving the ship, many passengers were worried about missing their flights from London (about a two hour drive from Southampton where the ship was). It was a very stressful morning and very disorganized. The staff seemed more concern with preparations for the next group of passengers than those they already had. As "compensation" (offered after Liverpool was cancelled at the beginning of the trip), they offered everyone onboard a "gesture of goodwill" in the form of $75 onboard credit. Quite frankly, this amount was insulting. My wife and I chose this specific trip to see Liverpool, Dublin and Edinburgh. All in all, we saw one out of three ports we really cared to see. We could have easily taken a trip around Alaska for a MUCH lower cost.
When we returned home, we tried to file a claim for compensation by detailing all these issues. We were immediately and flatly denied any form of compensation. Princess is not a company that cares about customer satisfaction. They rely entirely on their passenger contract and care nothing about a truly enjoyable travel experience.
Even with the baggage damage and lost property, we were offered nothing. The Princess passenger contract outlines that passengers are entitled to a maximum of $250 for these issues. We were given the run-around between Princess departments over the phone. We were assigned a particular compensation advisor and she was the one who initially denied us. We tried to speak with someone at the Property Claims Department and they told us they could do nothing as the compensation advisor had put a note on our file that we had been denied for any form of compensation. When we approached her following that, she said that we must not have called them (essentially saying we were making this up) and that we should fill out a "Missing/Damaged Luggage Report Form" which says on the first line "This request form does not constitute a claim against Princess Cruises." After three emails back and forth, she simply ignored our messages.
We are beyond disappointed with our travel experience with Princess. These feelings were compounded with the customer service experience we had after. We asked for a credit to use towards a future Princess cruise as form of compensation, which would have ensured we would be on another Princess cruise and pay them even more money. This possibility was flatly denied. We will NEVER go with Princess again, nor will we recommend to anyone we know. We wish we had read other passengers' reviews before we booked our trip.
Princess Cruises Caribbean Princess by Trish New England June 22, 2011
BEWARE OF BOOKING WITH PRINCESS CRUISE LINES
We were booked on a New York to New York, New England cruise and wanted to get off in Rhode Island and visit with our friends as this was the last port before the end of the cruise which was the next day in New York.
We were told we were not allowed to and we would be fined $300.00 each plus $1,000.00 each, they claimed there were no immigration people to handle us which I told them can't be true as they have crew and entertainers leaving the ship constantly.
I suggested getting off in Boston in a larger port and they again said no way.
Yesterday Princess called us directly and told us we were not welcome on their ship and they would only refund our cruise costs nothing else, as they did not want us to talk to any other passengers and felt we would be a detriment to the ship.
We are Platnuim with Princess and do three to four cruises a year and have done over thirty cruises.
So please bewarebefore you book a Princess cruise Thank goodness there are other great cruise lines to choose from.
Remember the Jones Act that Princess likes to use.
Sincerely, A fellow world traveller
Princess Cruises Caribbean Princess by Marc Eastern Caribbean August 13, 2009
AVOID THIS CRUISE LINE AT ALL COSTS! The cruise we took was the worst vacation we have ever had. As experienced travelers and cruisers we had a good idea of what to expect. We were disappointed in almost every aspect of the cruise. One expects a certain amount of "nickel and diming" as that is the nature of cruises. But Princess takes this to a bizarre extreme. Every possible way to separate one from his or her money is exploited.
The ship is completely and totally overcrowded. There is no where to go and nothing to do without being crowded by other passengers. The dining rooms, the fitness center, the decks, the pools….everything was crowded. The anytime dining rooms had lines frequently an hour or more. In the buffet areas the dining areas were always full leaving no place to sit. Princess cruises staff actually took up tables while passengers had no where to sit.
Early in the morning passengers would spread towels on lounge chairs since if one waited until late morning there would be no available lounge chairs to use. Eventhough there are signs asking passengers not to reserve lounge chairs, this was never enforced. The pools were always packed, the adults only pools frequently had many children in them.
The staff seemed simply angry. From the cabin steward to the bar tenders to the front desk it was clear that they were overworked, mistreated, or just unhappy to be there. Our cabin steward was frequently AWOL. On more than one occasion we actually had to go to the front desk to request someone clean our room and bring some fresh towels. Our room was not clean when we arrived. My wife actually had to do cleaning in the bathroom area. The towel she used was filthy when she finished.
When calling for room service or any other service the phone would ring, on some occasions 20 times or more. Both times we ordered room service they said they were extremely busy and the service took over an hour. There was never a time when anything was done in a reasonable amount of time. The ship was too crowded.
There are many other examples of poor service and a lack of promised facilities. I rarely write reviews for cruises but in this case I wanted to warn those who may be contemplating booking a cruise with Princess. What is promised in their promotional material will not be delivered. You will spend far more money than you expect due to the extreme "nickel and diming" that is practiced by princess. You will receive poor service.
The food was ok, not great. Trying to get a table in the anytime dining rooms is impossible. Expect to wait in long lines. The buffet areas are so busy that it's very difficult to make ones way through. Fining a place to sit is also very difficult. If you’re expecting gourmet meals served by good waiters then you will be very disappointed. The cuisine is similar to what one would find in a chain restaurant. The service will be far less than one would expect.
We had a balcony stateroom on the Riviera deck. The room was small as one would expect. The balcony was small. There is a plastic pane that is about 4ft high. This piece of plastic was so filthy that one could not see through it. I requested that it be cleaned and was told that nothing could be done. I have been on other ships and this pane of plastic is cleaned each day.
The television would frequently lose its signal. The only stations that would be available were the ones that have promotional commercials. It was actually comical to see them trying to market their cruise showing people in different parts of the ship. In their infomercial nothing was crowded. On the ship everything was crowded.
The bottom line: The room was about what was expected as far as size, but unacceptable dirty.
The onboard activities were lacking. The swim against the current pool NEVER worked not once when we were on the cruise. Each time we inquired as to the reason, we got a different answer as to why it was not working.
The internet cafe charged exorbitant rates to use the computer. The connection was frequently poor, resulting in the need to reboot. The shows in the evening filled up very fast. If you did not get there early, you would not get a seat. The cruise director staff in general seemed to think that we were there for them instead of them being there for us. Plan on entertaining yourself on this ship.
Lesson to the wise: DO NOT PLAN AHEAD FOR SHORE EXCURSIONS. Our itinerary was changed while we were on the cruise and we were not able to attend any of the shore excursions we had booked. Princess re-routed us to ports of call that had limited shore excursions and extremely limited tourist amenities. The alternate route was clearly chosen to save Princess money (i.e. a lot fewer nautical miles traveled). It was clear to us that more desirable ports could have been chosen with no danger based on weather conditions.
AVOID THIS CRUISE LINE AT ALL COSTS! You were warned. The culture of this cruise company is designed to make money and not to satisfy the customer.
Princess Cruises Caribbean Princess by TerryTwo Southern Caribbean November 23, 2008
First, a bit of useful information. While this was our fifth cruise with Princess, this was the first time I noticed it. I was told that it is like this on all Princess ships. That I cannot confirm. I can confirm that on the Caribbean Princess the color of the passenger cabin walkway carpet side trim is a different color on the port and starboard sides. A light red on both sides of the carpet on the port side and turquoise on the starboard side. A quick glance when you exit the elevator and you'll easily find your side of the ship.
After having written several cruise reviews and read a hundred or so, I have come to the conclusion that they are better left to the professionals for an accurate review of what to expect. Why? There are several reasons.
Look at the number of reviews that passengers write compared to the number of passengers. It's about one in five to ten thousand that write a review. Human behavior being what it is, we are far more likely to write areview if our expectations are not met than if they are. It is almost a certainty that at least one of the two to three thousand passengers will be unhappy. (You cannot find two thousand lottery winners that are all happy that they won.)
Cruise ships try to have something for everyone. I, like most cruise passengers, have little to no interest in some of what they offer. (Personally, it would take a very serious inducement to get me into a cigar lounge.)
We all bring a different experience to the cruise. If you live in Vegas and travel to New York a couple of times a year to see some "real" theater, then you'll probably find the entertainment a bit boring. If, on the other hand, this is your first trip outside of French Lick, you'll probably find the entertainment awesome.
So, if you want to know what to expect on a cruise, or from a cruise line, or from a specific ship, read the professional reviews. What we passengers can, and should, provide are bits of useful information; such as the bit about the carpets I provided at the beginning of this review. With that in mind I offer the following information.
Princess has two post and/or pre-cruise hotels in San Juan, PR -- The Marriott and the Sheraton Old San Juan. There is almost nothing within walking distance of the Sheraton. Nice hotel with a small casino, but very little around it. When we next cruise with Princess out of San Juan in February of '09, we'll try the Marriott. When we drove by it on the way to the Sheraton there appeared to be many more places to shop and dine in the immediate area.
Princess Cruises Caribbean Princess by Melissa Eastern Caribbean August 15, 2008
My parents have been cruising for years, and I had tagged along for a few when I was a teen. Now that I am in my late 20's and engaged, my fiance and I have taken to cruising as well.
This is the second ship that we have been on in the past year and we prefer Carnival, hands down. We are not big drinkers or partiers, either.
PROS Princess has embarkation down cold. They are excellent at moving a line and getting you on your ship very fast. You get your luggage within an hour or so of being on the ship, too. Very nice starting point, in my opinion.
The ship is pretty big in comparison to others that I have traveled on. Therefore, you are less likely to feel it moving, rocking, etc. Because it is so large, you can find a lounge chair in the sun (but if you want one by the movie screen, you need to get there before 10am).
The cabin steward was a doll. He worked hard and was always pleasant and helpful.
Entertainment wasabove average. The comedian was funny and the hypnotist was enjoyable. I looked forward to the nightly shows.
CONS The senior cruise staff was often rude and rushed. They would host a trivia game and want to get through it as quickly as possible. My fiance and I went to a Wii bowling tournament one afternoon and the guy in charge was so annoyed at the people who had never used the Wii. We ended up teaching people to play (we own one and had played before). The guy just kept saying he couldn't believe that they had never done it before (the people playing ranged in ages from 20s to 60s -- give them a break). The cruise director's staff did little to make me feel comfortable or even happy all week (I am not including cabin stewards -- they are sweet and helpful). I'm the easiest person to please, and they just didn't even try. This was very disappointing.
The casino staff weren't very nice, either. I play roulette and my fiance plays poker, blackjack and tried craps. I like to banter with the dealer when I play, try to establish a little relationship with the person taking my hard earned money, etc. There was only one dealer who would talk back and joke with me. The others were quick to roll the ball and call "no more bets." I lost enough over the span of the cruise, but I could have lost a lot, lot more if there was a decent dealer on deck.
Every activity listed in the Patter (the onboard itinerary) has a "nominal fee." On Carnival, my fiance got free golf swing lessons, played ping pong, golf, trivia, etc., etc. On Princess, he ventured up to the golf area and was told that he could sign up for a clinic at $40 per half hour. We would go to bingo and the card packages were in a range from $10 to $50, and you need to buy a bingo dauber to play. The Scholarship at Sea was offered each day for fees ranging from $25 and up. Temporary tattoos are $7 and up. It just never ended with the nickel and diming on this ship.
The food is, quite simply, bland and cold. The buffet was boring and inedible. The dining room was decent, but not what I have come to expect from a cruise ship. I CRAVED Carnival's warm chocolate melting cake every night. Princess had little selection and almost no taste. I was actually excited to get home and cook my own meals with some flavor (and seriously -- whoever says that after a cruise?)
Everything must go to your shipboard account. I like to pay a little cash here and there, but Princess makes you sign for everything. And, they charge a little more than other ships for their gratuity. It is $10.95 per person/per day. I was tempted to have it taken off of my account and just give cash to the room steward only (let's face it -- the maitre d' doesn't really deserve his dollar a day but the steward should get more than $3 of that $10.95). I didn't bother, in the end. I wish that there was a way you could adjust the gratuity to who you felt deserved it more.
And finally -- the ship's design is one of the worst ever! The dining rooms are at midship, but you have to walk past them and then go down a flight of stairs -- they are not accessible from all sides. It is strange. You can't just walk around and find things to do -- you need to know where things are. I like to take stairs (a little exercise, I figure), but it was annoying to navigate the levels. It is hard to explain, but those who have been on the ship will understand.
I heard throughout the vacation that the staff was ready to leave (our Carribean cruise was the last for the ship -- it is now doing tours of New England and a majority of the staff was getting their month off at the end of our cruise). I spent almost triple on the Carribean Princess than I did on the Miracle last year and was so disappointed that I came to Cruisemates to give a review. I don't mean to bash it, but seriously -- I'd need to be offered some AMAZING deal to travel with Princess again.
Princess Cruises Caribbean Princess by Scott Eastern Caribbean August 15, 2008
We just got off the Caribbean Princess today. We had both positive and negative experiences on this cruise. Unfortuntely, some of the experiences were just too major to ignore. This is our 5th cruise, and our first Princess cruise.
Let me just begin by saying that if you are looking for a ship with amazing tasting food, this is not the ship for you. We are not picky eaters, but it was very easy to tell that the food was "diner quality" and sometimes worse. In the dining rooms, the food lacked flavor. The service was inconsistent. In fact, one night, we got the first appetizer BEFORE we got our drinks.
The food and service at the buffets wasn't any better. Much of the food was cold! The food seemed warm because the plates were! Even the main comedian aboard joked about this! Once again, diner quality flavored food for the most part. For breakfast, the bacon and sausage had tons of grease! Also, my father is diabetic. The selection of sugar-free desserts was extremely limited. At least Norwegian had ten differentsugar-free desserts to choose from. This ship had only one choice, not to mention they did not put up a sign that said "Sugar Free" until we alerted the staff.
Now lets talk about the service. Why was it that everytime we sat down to eat at the buffet, they would close it? And, then they would tell us to go around to the other side to get more food (which was a big walk, especially with hot soup and hot drinks). This was a HUGE inconvience. Many passengers were sharing this complaint with us. Keep in mind, we went to the buffets at 8 different times, and each time it closed up for "a changing of the food."
"Find another table closer to the other buffet," said one of the buffet staff. Much easier said than done because of the crowds. Very hard to find a table! We have never experienced anything like this on any other cruise. It was highly frustrating. I had to walk a mile to get a piece of bread!
Now about the the entertainment -- The entertainment on the ship was great! Above average in our opinions! The only thing is the Princess Theatre is not big enough to accommodate a ship with over 3,000 passengers, even with two showtimes. Getting there a half hour before showtime was not enough to secure a seat. The comedian was outstanding and the hypnotist was very entertaining.
I also want to comment that our inside cabin was BIGGER than the outside cabins that we've been in on other cruises. The closet/drawer space was above average. The ship itself was a thing of beauty, but perhaps a bit too big and very crowded in many areas. Everything was clean and tidy. The steward was excellent and friendly. I cannot say the same for other staff members, especially the ones who sold the bingo cards. They looked like they didn't want to be there.
The casino was big, but extremely smokey with little ventilation! There is a sign that says NO CIGARS OR PIPES. That's okay because the cigarettes will get you. At least they had one NO SMOKING night and the casino was packed then. By the way, play the 2 cent machines, they are awesome and you can win a lot.
Don't expect to get a lounge chair anywhere near the pools if you come in the afternoon. Reserve yours early. You may have to skip breakfast to get one. We found nice private spots away from the pools.
We all loved Movies Under The Stars. It was a great alternative to the crowded Princess Theatre. They served flavorless popcorn, but at least it was a nice gesture.
Overall, we did have a good time, but I will have to take at least one other Princess Cruise before determining whether this is as good as they get. Many of our friends love Princess Cruises, so we are willing to give it another shot for comparison purposes.
Princess Cruises Caribbean Princess by Coffeelady Eastern Caribbean July 9, 2008
This was our 5th Princess trip and we had a great time. Due to Hurricane Bertha, our stop in Bermuda was cancelled. While I was disappointed I understand that safety comes first and, it's difficult to dock a huge ship with high waves. Many passengers, including myself and my husband specifically took this cruise because of Bermuda. Once that was settled, the rest of the cruise was fine. We had an inside cabin and I will not take an inside again. Yes, it was a bargain, but I like seeing the water. I prefer a balcony which I will book on the next cruise.
Meals were fine. I just don't understand why people crank and complain about the meals. There's certainly enough food for every taste. What we did notice are the little things -- smaller plates and glasses, and smaller portions at dinner. Not that one couldn't have more but the initial serving(s) were often microscopic in size, and, no grand buffet. One could literally eat 24 hours a day on the Caribbean Princess, so finding something to eat isn'ta problem. Sometimes finding a cold beverage can be daunting at times and not a bar drink. Soda is a bar beverage so just ice water requires a trip to the buffet(s) or back to the cabin. Sterling steakhouse has it's own location rather than as part of the buffets as on other Princess ships; and Sabatini's is well worth the $20 per person charge. It's one of the best meals you can imagine.
Our cabin was on the Baja deck mid-ship which was great once we became acclimated to the ship. Yes, it can be confusing -- e.g., the Palm Dining room is down a flight of stairs -- we found it by accident. It's great if you want a table for 2. Plenty are available. We had the anytime dining rather than the fixed, which was much more convenient especially on extended port days such as San Juan, PR, when the ship was in port until at least 10PM.
San Juan was wonderful. We went to Baracina's -- the home of the pina colada. Well worth the stop if you have seen it on any travel show. Shopping is great and everything is close to the port.
The stop in St.Thomas was cut short due to mechanical problems (as we were told). We went to Coral World and took the semi-submersable sub. It was interesting but not if you have mobility issues. The only rain we had was while we were on the 1 hour bus ride to Coral World. Because our stay was cut short in St. Thomas, no time for shopping; however there was a very small (5 or 6 store) shopping area at the dock. Otherwise, shopping in Charlotte Amalie is worth the trip. Mr. Tablecloth is the best bargain in the Caribbean. If you like the beach, there are plenty of stunning beaches to visit while in St. Thomas.
Grand Turk is just adorable. The ship pulls into the dock, and the beach is right there! Shopping is good with plenty of stores for bargains. Try the Caribbean Coffee. A huge Margaritaville is at the dock area offering plenty of entertainment, etc.
We had a great speaker on Board, Bruce Caplan who lectured on the Titanic. Mr. Caplan lectures around the US and had insightful and informative talks throughout the cruise.
Entertainment is average; Movies Under The Stars was okay, but they need better padding on the lounge chairs.
My only real gripe is that there is NO enforcement of children under 15 in hot tubs. I get upset when I see parents of small children, even infants, in hot tubs (diapers and all). I just avoided the pool areas as much as possible since no one reads the signs. Smoking seems to be a non-issue as many passengers seem to have given up smoking. Shopping on the ship is average -- nothing special. The shops are spread out on 2 levels. Even the laundry facility was fantastic. It helps because one doesn't need additional clothing.
We saw family reunions and weddings and people having a great time. This cruise was very relaxing with no rushing from port to port, and having an extra sea day just made the trip feel that much more relaxing. A cruise is a great vacation bargain with no cooking and no cleaning. That's a vacation. I'm ready to go again.
Princess Cruises Caribbean Princess by Jackiesbooks Bermuda June 13, 2008
This cruise took place on the Caribbean Princess -- June 13 to 22, 2008, sailing out of New York to Bermuda, San Juan, St Thomas, and Grand Turk.
We met Princess's Northeast motor coach bus in Baltimore. Since we planned some time in NY after the cruise, we only needed one way tickets. Princess only sells round trip tickets, but this was still cheaper than taking the train and getting a taxi to the Brooklyn Port. It was cheaper than driving. It was very easy. This is a great way to go. I talked to several people on the cruise that had trouble with cab drivers getting lost and/or very expensive car hires. One route goes across PA and the other goes up the coast from DC to NY. If you live in VA, MD, DE, PA or NJ, check this option out.
My husband is disabled so we had a wheelchair escort thru the check-in process. The regular line was moving pretty fast. When we got up to the counter, fellow cruisers that were on the bus with us were very closeto the front of the line.
Cruising past the Statue of Liberty and under the Verrazano-Narrows Bridge is a wonderful sight. On the return trip, we used a car hire that another CruiseMate recommended. We called him when we were going thru customs and he was there within 15 minutes to pick us up and take us to our hotel. The process for pick up in Brooklyn needs to improve. Most of the people leaving are being picked up. The area for pickups is very crowded.
The Ship There were small things that need to be updated/repaired, such as cracked tiles around the pool, missing decorative tiles in the theatre. None of these took away from our fun. I just mention them because there has been talk about her condition. These are the only issues I saw. I love the Movies Under the Stars!
Food We had Anytime Dining. The two times we went to the Coral Dining Room we waited approximately 20 minutes. We then tried the Pal Dining Room and we walked in every night except one. That night we waited 5 minutes. We also ate in the Sterling Steakhouse one night. It was well worth the money. In addition, we ate at the buffet two nights. I have never before done this, but these 2 nights they were having Lobster claws, shrimp and crab legs -- we could not pass. My son and husband loved the Pizza. I found some of the waiters not as friendly as I like, but all were very efficient.
Activities This ship had so many more options for activities than I have had on other lines. It usually had 2 different types of shows in two different locations. I like to play Bingo, but have lately found on some lines that it costs too much for little prize money. Princess had Bingo card packages from $10. The prizes started at $150 and on the last day it was $3300.
My 6 year old attended the children's program at least once a day. He loved it.
Cabins We had an inside cabinet -- P236. The closet area does not have doors, but was the largest closet I have ever had. On the other hand, the shower was probably one of the smallest. The room had 2 bunks that pulled down.
Overall We had a great time and I would not hesitate to book on this ship again. We had a wonderful time on this cruise.
Princess Cruises Caribbean Princess by Dianne T Eastern Caribbean June 4, 2008
This was my 14th cruise on Princess and a HUGE dissappointment.
The food on this ship was awful compared to other Princess cruises I have been on.
The crew had an attitude of indifference. I WAS a real champion of Princess.
I have 2 cruises planned for the next year BUT they will not be on Princess.