Year Started: 1988
Ships in Fleet: 10
Summary: This premium cruise line features beautiful ships on itineraries world-wide. Excellent cuisine, great service, roomy staterooms. Modern Luxury at value prices.
Regions:Caribbean Western, Inland Waterways, Mediterranean Eastern
Good for: Overall Service. Foodies. Seniors.
Regions:Caribbean Southern, Inland Waterways, Mediterranean Western
Good for: Seniors. Foodies. Overall Service.
Regions:Caribbean Southern, Mediterranean Western, Transatlantic
Good for: Seniors. Foodies. Value for Money.
Regions:Alaska, Australia, Hawaii, Inland Waterways
Good for: Seniors. Families. Foodies.
Regions:Caribbean Eastern, Mediterranean Eastern, Transatlantic
Good for: Seniors. Group. Families.
Regions:Caribbean Eastern, Caribbean Western, Mediterranean Eastern
Good for: Foodies. Overall Service. Value for Money.
Regions:Alaska, Australia, Hawaii
Good for: Foodies. Seniors. Group.
Regions:Caribbean, Panama Canal, Europe
Good for: Seniors. Luxury Travelers. Singles.
Regions:Bermuda, Caribbean Eastern, Caribbean Southern
Good for: Foodies. Seniors. Group.
Good for: Group. Singles. First-time Cruisers.
I want to let people know about my experience on the Celebrity Millennium. Because I complained about the horrible internet service and calling my room repeatedly after 9pm, I was (after being refused information about the purpose) summoned to Guest Relations put in a small room, interrogated and recorded on a bodycam.
When I complained to senior officers after I requested a meeting with them, I was basically told that this was fine with Celebrity and that if I complained again I would be sent off the ship so I spent the remainder of the cruise interacting as little as possible with the crew (my husband interacted including ordering my meals) as well as with other passengers.
This was a terribly upsetting experience. I think a bit like being questioned for a crime I didn’t commit. I woke several times in the night again upset about this and was uncomfortable just about all the time I was on the ship. I only really felt safe when I was off the ship and am OK now that I’m home.
I wanted to share this as widely as possible so people know this can happento them on Celebrity as I would not have cruised with them had I known this could happen. Feel free to contact me at firstname.lastname@example.org for more info. if you want.
Let me state this first. The cruise itself, its crew, and its food rated 6 stars out of 5. The ship itself rated a 3 and support from Cruise Air rated negative stars.
This was our first trip with Celebrity. We are Diamond Plus with its mother company, Royal Caribbean. We had four disappointing cruises with RCCL in a row, so we decided to see what the "Higher" rated sister company would do for us. Again, as far as the actual cruise, It was superb
(UGLY) We booked through Celebrity's Choice Air due to the "guarantee" that they will work with the airlines to get you to your cruise. Well, about all I can say is this is a lie. As soon as our initial flight broke (engine wouldn't start) and we knew we would not be able make our connecting flight in Los Angeles, I talked to the airlines. For all practical purposes, their response was "so sad...too bad". They would get us to Vancouver B.C., but it would be 5 hours after our ship departed. I immediately called the travel "emergency" phone number. The lady I spoke to toldme to "talk to the airline". When I told her that I had, she "in effect" told me "so sad...too bad". And then she went on to say that we could not connect with our cruise at the next port due to the "Jones Act" (also know as the Merchant Marine Act of 1920 and was originated in Passenger Vessel Services Act of 1886). All she would do is send an email to the ship and see if they would make an exception and take us on in Ketchikan, AK. I called back and was to she had no news yet. I raised cane with the airlines because there was a direct flight to Vancouver and they were making no effort to get us on it. They then started trying to get us seats. In the meantime, I called Cruise Air again to ask if we should go ahead and go to Vancouver or stay in Phoenix. I got a man this time whom I told multiple times I could not hear or understand him. He did absolutely nothing to try and raise his volume or adjust his mic position. I finally determined he said he didn't know if I should go or stay or if the cruise line would provide accommodations if we did miss the ship. When the airlines finally released seats to us, I called Cruise Air a fourth time to tell them we were on our way to Vancouver and to notify the ship we were coming and would be cutting it close. I got the same guy and still could not hear or understand him, so I had no clue if he was going to pass on the message or not. BOTTOM LINE: Only use cruise air to identify flights that the cruise line say will get you there on time and nothing else they are only there to duck, weave, and avoid when something goes wrong!
We did arrive in Vancouver sans luggage. From this point on Celebrity went out of its way to get us to the ship. They had an employee go out and flag down a cab for us. The told the ship we were on our way, even though we were going to get their substantially after the normal cutoff time. We were run through the check in line and security in very short order. Finally we were on the ship!!!
We immediately went to guest relations to notify them that our baggage would be a couple of days behind us. To our surprise, they gave us toiletries and some underwear to get us through the first couple of nights with spending an arm and a leg aboard the ship. That was a very pleasant experience. It actually buoyed our spirits and relaxed us.
(BAD) I will take two negative shots at the ship itself and then everything else was superb.
#1 The ship windows in the public area were horrible. The were streaked, coated with salt, and very difficult to enjoy any type of view through them. This ship just came out of a 17 day dry dock. Are you telling me they could not have done something about the windows and other corrosion before entering into a schedule that is taking passengers through some of the most beautiful waters/terrain found on this earth?
#2 The setup of the food in the Ocean View buffet constituted a safety hazard. If you tried to reach food in the back trays you frequently grabbed ladles that would burn you and you were also frequently be burned by rising steam. The food was pretty good, but you had to take care trying to serve yourself.
The dining room was outstanding. We had open seating for the very first time in nearly 30 cruises. But, we were able to sit with the same serving crew on all but 2 nights. I have never had a Head Waiter (Diego) show up at my table EVERY night and greet you wherever he saw you throughout the rest of the ship. The Waiter (Jaime) and Assistant Waiter (Sharma) were truly outstanding. After the first night they had our wants down to a science. We never had to ask for ice tea for an example, because they had it ready when they saw we were headed for their table. The food was truly outstanding.
The on board entertainment was very good and very enjoyable. The ship's production company did a great job. The contracted entertainers were definitely a cut above those we have seen on RCCL over the last several years. Finally, the groups singing in the bars were good. There were a couple of entertainers that we actually looked up to see where they were playing so we could listen to them each evening.
For shore excursions, we viewed them as bucket list trips as we were unsure if we will every come this way again in the future. So, we booked high end excursions and they we absolutely outstanding. Of course it did not hurt that we had unusually good weather everywhere except Juneau where it was its usual cool, rainy self. But even there the helicopter trip to the glaciers was fantastic. Our ports included Ketchkan (float plane), Sitka (on our own touring), Icy Strait Point (Hoonah)(whale watch), Juneau (helicopter to glaciers), Skagway (canoe trip to glacier), Cruising Hubbard Glacier (you can't legally get any closer that we did that day!), and disembarking at Seward (5 hour cruise tour). I could write a dissertation on how each one was so fantastic, but I will spare you that.
We had an on board naturalist by the name of Milos Radakovich. He gave three different seminars that were very good. His presentation was not only informative but it was presented in a humorous fashion that insure you paid attention. I would had signed for his college classes if he had been teaching at my university in days gone by.
Embarkation was a snap and our luggage was easy to locate. Of course it didn't hurt that we were among the last off the ship because of a booked excursion.
In closing, I will state that yes, I will most definitely sail Celebrity again. The crew goes above and beyond what we are seeing with most other cruise lines. Their look you in the, smile, greet you, and just go out of their way to make you want to be there. The food is great. Service is beyond reproach.....Just please clean the windows!
Great experience, great room, catering varied, spacious without getting lost. service pleasant with the right balance.
In my personal opinion, the best reason to book Celebrity Cruises can be summed up in two words. First word: Jayne. Second word: Curry. Jayne Curry is a phenomenal entertainer with a clear, powerful, pitch perfect alto voice, a warm stage presence and is a true Funny Gurl (read her highly entertaining blog for the reason for the unusual spelling). Ms. Curry can take a lyric and wring as much emotion from it as could Judy Garland. She appears to be a totally grounded, down-to-earth entertainer with enough droll wit and humor to fill an auditorium. And her speaking voice is gorgeous; very resonant, relaxed, sincere. If her agents are not marketing her for voice overs they should send out demo reels immediately. I have just written Celebrity to suggest they make her their spokesperson. Also, Celebrity should provide this treasure with ground transportation (taxis) and not ask her to pay for it out of her own pocket.
We were travelling with a group of seven: my husband and myself, our two grown daughters, one son-in-law and two grandchildren. Every Celebrity crew member could not have been friendlier and more professional. Several evenremembered my Granddaughter’s name and would bring her cookies. You could tell each employee had been exquisitely trained.
The rooms were clean and used storage space most efficiently. The food was consistently excellent. The pool is quite small. I’m not sure this particular ship would be best for older teens unless Jayne Curry was performing and then they would just have to grin and bear it if they were travelling with me.
The entertainers in addition to the incredible Jayne were all good but there was one glaring exception: the children’s show on the final night of the cruise was abominable. I’m not referring to the performers. They were on a par with theme park talent. It was the writing that wilted all comprehension. Our group felt that the writers of this disjointed show must have spent three days straight downing martinis in the martini bar. We could hear them claim “we’re so drunk let’s just grab a song here and a song there, throw them all into a story that defies reason, add glittery scenery and no one will notice!” We noticed and are forthwith issuing a plea to Celebrity – rewrite that ghastly show!
Have cruise on other cruise lines, this is the best ever. Christian and Sheilesh on fifth floor dining room made our day with their excellent service, I must say they are definitely a 10 plus . Thanks for hiring the best !
Wheelchair accessible stateroom was good but rest of ship very frustrating. All public rest rooms and all outside doors on floors were not automatic, resulting in haven't to find assistance both inside and out to access. Try finding someone evertime you need to use a restroom. Even if they had one door per floor and/or one restroom, emergency telephones in hallways unable to reach.as to high for wheelchair bound.
Food and entertainment mediocre, no tables for disabled in d.r., in the theatre seats at very rear resulting in unable to see or hear. Movies in venue with only stairs. Ability to see glaciers close only available with stairs. The metal threshold on doors and floors not level and very high resulting in my wheelchair getting hung up and having to find assistance.
to much bad to say about staff in main dining ,also food was not very good compared to other cruises we have taken. getting off ship final day was a disaster
You never forget your first cruise. Like your first kiss, the memory sweetly lingers.
It’s those warm fuzzies that drew us back to Celebrity’s Constellation in December%u2014eight years after she introduced us to a whole new way to travel.
But those were the days of midnight buffets and chocolates on our pillow. They’re long gone and the Constellation is a different place, run by the same%u2014but yet a very different%u2014cruise line.
The Ship: Wearing the Years Well
The Constellation has held up very nicely since its 2002 inauguration. Its upgrade and “Solsticization” in 2013 brought new beds to the cabins, refreshed carpeting throughout, new restaurants, bars and more. It’s a handsome ship, with a commanding marble staircase dominating the Grand Foyer on Deck 3.
One of the ship’s highlights is at the very back of Deck 10, what I call the “Teak Deck” for its upgraded picnic furniture (officially, it’s the “Sunset Bar”). The little patio, like most of the ship (including rooms and balconies), is now smoke-free, enabling all of us to enjoy the view of the stern’s wake without wheezing.
The ship is compact and easy to get around; we had the layout down in aday. Its relative smallness at 91,000 tons gave it an intimate feel, which, after many trips on larger vessels, was a nice change of pace.
The Entertainment: Mixing It Up
There’s been a big change in the daytime activities. Where once there were guest speakers, there are now “Life Enhancement” lectures on health and fitness. “Enhance Your Life Through Exercise” and “Happy Feet for Healthy Life” were some of the offerings.
There are also more pool and game show activities, as the cruise line works to appeal to younger cruisers. An officer vs. guest pool volleyball game made its debut on this trip, joining the usual “Newlywed Game” takeoff, “Battle of the Sexes” and “Liar’s Club,” which%u2014a first for us%u2014featured the ship’s captain on the panel.
Evening entertainment was good quality, albeit standard fare%u2014Broadway-style shows, a comedian, violinist, magician and singer. Off-stage entertainment ran the gamut, from folk music to classical to rock and salsa.
The Food: A Turn Toward Ordinary
Alas, from this foodie’s perspective, quality was sacrificed for quantity. When we first took the Connie, the three-star Michelin winner Michel Roux was running the show and each meal in the main dining room was a gastronomical high. Today, the food is plain at best. Entrees ranged from good (there was a nice crispy breaded pork chop and decent tenderloin) to poor (one steak had a very strange consistency). Desserts are merely ordinary. Instead of the rich and decadent “Opera” pastry I enjoyed on Princess, for example, the Constellation serves up chocolate layer cake.
The ship’s buffet, the Oceanview Café, runs until 9:30 p.m. at dinner, but compared to buffets on competing lines, seems an afterthought. There are some nice features, such as made-to-order grilling (choice of steak, salmon, chicken and pork), stir-fry and pasta, good pizza and an ice cream bar with syrup and candy toppings. But the desserts seldom varied from puddings or cupcakes.
On the other hand, the breakfast and lunch buffets offered a huge variety. (Although sorely missing was the array of fabulous rolls we once looked forward to.)
The Extras: A Few Still Remain
Some of what earned Celebrity the reputation of a premier cruise line is still there%u2014the welcome champagne at embarkation, iced towels greeting you after a hot day at port, but we find it a changed cruise line, and the Constellation, a changed ship.
Those sailing on the Constellation for the first time will enjoy a smaller ship experience, quality entertainment and a crew eager to please. In short, a good cruise, but not a spectacular one.
--Musing About Cruising, http://musingaboutcruising.blogspot.com
This was my first of so far 4 cruises, from Rome to Ft L 16 nites. Everything was perfect all in all. The coffee was not great and internet way too expensive, but I can go on and on about all that was great, Had a window room.
this was a 16 day transatlantic cruise rome to fort L. They changed 2 port itenerarries for the worse, Great experience, no complaints,
I enjoyed the larger newer Solstice more because it had a sports bar and movie theater, many experenced cruisers differd with my opinion. This was my 3rd celebrity cruise and they all were excelent xxxx