2 User Reviews of Divina Cruise Ship
by Peggyala
1 Review
Publication Date: September 7, 2012
We just returned from a Yacht Club (YC) cruise on the MSC pDivina. If cruising regularly this is the only way to travel. We had a Butler who was extraordinary. His name KAMIL . This man was at our beck and call all our waking hours and with a SMILE from his heart. Now I will say the Yacht Club was not filled to capacity so he only had few guests to handle on this voyage. We requested coffee and juice at 8AM and you could set BIG BEN by his tap tap at our door everyday. A tray with HOT coffee,warmed milk,fresh squeezed OJ,rolls & buns and fresh fruit and a BIG smile.
The YC has a special pool,bar and restaurant just for YC guests.Yes this is little more pricy but alcohol drinks are free incl.wines by the glass.here is a ex of what we had one evening after having bloody Mary's all day by the pool .We sat down for dinner at 7:30 bottle water poured,followed by several glasses of Prosseco,while we thought about what to order,white wine with the App, salad and pasta course red wine with
meat dish followed by after dinner drks with dessert.We did this every night U can't beat it with a stick.We found the meals wonderful and as long as U ordered 1 from each choice at the end of dinner you were filled. Some folks complained about "coffee too strong,beef tough,portions too small" I say if you want American coffee and beef don't go to Italy -portions are small they are gourmet - people pay$$$ in the states for this type of food.This is white glove service. My only complaint about YC is U can only get the alcohol drks in the YC bars(2) and The Muse Rest. This policy prevented us from going anywhere else on the Ship (didn't want to spend more$) so we did no shopping on board I heard they had lovely shops. I may have been tempted to buy something!
When you board the Ship U get a YC key there is NO reason why one could not present that key at any Bar or Restaurant on the the Ship for the same choices given at the YC bar.THIS IS MY ONLY COMPLAINT. It was a fabulous vacation with SPECIAL thanks to KAMIL.
by Marcello Pigozzo
1 Review
Publication Date: August 11, 2012
I was totally disappointed
1. I booked an aurea suite which costs twice as a balconi room. For me and anybody else a suite is an accomodation with two different areas: a living room and a bedroom,everything else can be called a junior suite or a large room.
Msc at the beginning of their brochure shows a real suite but then l ater on changes the names and talks about corner suite.i was innocent and let my travel agency make the booking.
What i got was a room basicallly the same as a normal room but hear this i could not open the window,so for the honor of having what they call a suite i had no balcony.i feel completely deceived and i think that msc should not be allowed to do this.
DONT RENT AUREA SUITES IF YOU DONT WANT TO FEEL LIKE A FOOL.
2.dont try to have breakfast after 07:30 you will not find a place to seat,same applies to lunch after an excursion,or to find a sunbed when everybody is board.
3. We bought the allegrissimo premium drinks program,which in theory gives you free everything,beware we paid 42
per afdult and i think 18 per child.we were 6 adults amnd 4 children so make your calculation, surprise at the end you have to pay an additional fee per person per day for the pleasure of having bought the program.why doesnt msc charge from the beginning the total?They give you the impression it is cheaper and then hit you.
I am sure they will be happy to hear that i will never use them,and i tell you the larger the ship the better for them but it is worst for you. I want to add that from the moment i saw the room i went to the reception to complain i asked to see a manager which i finally saw 48 hours later, she was polite but of no use,as an alternative they offered me a normal room which costs half the suite.
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