We traveled the beautiful Mediterranean on the Costa Fortuna in
Embarkation was like other cruise lines. Hurry up and wait but
manageable. Our suitcases were already in our cabin when we got on
the ship! That was great!
Cabins are like other cruise lines. We had two balcony cabins
(6330 and 6334). Good sized rooms with nice sized balcony. Two deck
chairs and table. The only problem was it was located over the
grand bar room which had loud events on every night until 2:30 a.m.
Very annoying and disturbing. Glad I had my ear plugs. Room steward
was good. Didn't see him much but rooms were well taken care of.
Royal Caribbean line has room stewards that make animals out of
towels and we even got chocolates on our beds! Much better service
with Royal Caribbean. Those extra touches are nice!
If you are a smoker, than this cruise will suit you fine.
Smoking apparently was restricted to certain areas on the ship,
however we saw many people smoking in elevators, hallways, outside
the dining rooms and bathrooms. By the end of the week, my throat
was sore and my
eyes were burning due to all the smoke. Sorry to offend any
smokers, but it was difficult and unpleasant to endure.
Announcements were heard in four or five different languages
which was annoying in the end. It took a long time to get through
all the languages.
Food on the Fortuna was mediocre at best. I did not have a truly
hot meal the whole week. Entrees arrived sporatically with half the
table almost finished their meal and half the table having not
received their meal yet. Waiters seemed to be on automatic pilot
with no personality or desire to get to know our likes and dislikes
over the week. Language barriers were a problem with a lot of the
staff not speaking the basic english. The chef cannot cook beef
properly. It was always overdone and the prawns were like mush.
BUT...the desserts were wonderful!
We called room service TWICE one evening with a staff member
answering and not understanding what we were saying. On the third
call, we said, "COULD YOU PUT US THROUGH TO SOMEONE WHO CAN
Entertainment was like other lines. Kind of hokey and high
school'ish. Although the caribbean drummers were good!
Kids arcade is located in the casino yet, the ship doesn't allow
kids in the casino. It made it hard to control that. Plus the
smoking in the casino was dreadful and the kids were all exposed to
We were the minority on this ship. Being canadians we were
amongst a small group with the majority of passengers being of
european descent. I am european born and was shocked to witness the
behavior of some of the children on this ship! In the dining room,
many children ran around unsupervised, jumping and sliding off
window sills, throwing napkins around and just being very annoying
and disrespectful. I had heard that there were even children found
sleeping on the booths in the buffet at 6:00 a.m. in the morning!!
I have two children and I was proud that my kids didn't behave like
a lot of these children did. My kids had a few problems with kids
in the arcade begging for game tokens and butting in trying to play
games they were on.
The buffet area was not clean. Waiters would come and clear a
table of dishes and cutlery, but not wipe down and sanitize the
table. I saw a child sneeze all over the table and it was not wiped
The buffet needs an omelette bar. The omelette chef is located
in the main buffet area so if you want an omelette you have to wait
in the long line up with all the others that are getting other
items of breakfast food.
So, to summarize, this trip was all about the ports as we rode
this glorified ferry called the Fortuna to each destination. The
ports of Sicily, Majorca, Barcelona, Tunis, Marseille and Naples
were stunning and amazing! Truly worth seeing and a trip of a
lifetime, but it would have been way better on another cruise
We will be sticking to the American cruise lines, as we find the
service on the Royal Caribbean to be more personalized, more
professional and just better overall.
The ship was excellent and the crew on cabin duties,table duties
etc. were good. There was only 6 Brits on board the rest were made
up of Italian, Spanish, French, German etc.The noise was terrific
as they all had large families that took over the 3 pools the
jacuzzis, they were in the casino under the legal age. They ran up
and down the corridor yelling till 4a.m in the a.m.with their
parents shouting after them!
In the complaint we have put in to the travel company we
described it as a Blackpool cruise for families. We have been on
numerous cruises but this is the first where passengers embarked
and disembarked at every stop.
The Fortuna had entered service less than a year earlier.
Expensive furnishing with acres of marble, granite and photo
murals. Glitzy. Staterooms, however, were large, had extensive
storage, and lovely. Large verandahs wonderful.
Food and service were excellent. Staff did excellent job both in
cabin and food service. Greatest weakness would be the stage shows.
Not bad but so-so. Dance floor large and band good but few were
dancing. Much less formal than most US based ships even on the one
dress night. No need to pack a tie nor even a sports jacket. Am a
non-smoker but did not find the smoking on board a problem. 5%
passengers Americans. Mostly Europeans. English was the favored
language, however. I have been on six cruises and would gladly go
on this one again.
I'd rank it between NCL and Holland America in quality.
This new ship was quite a disappointment. I was prepared for the
number of smokers I'd be cruising with. I was prepared for the
announcements in five languages. What I wasn't prepared for was how
dreadful the food was. Fellow cruisers, from England, declared it
"putrid". I would say that dinners were generally inedible. Burned
food, uncooked food (it appeared that some entrees had been
pre-cooked and re-heated or microwaved; interiors still had ice
crystals.) They were unable to cook meat to order. Ice cream
generally came to the table melter. When we finally got to a port
that had "fast food" the number of passengers heading toward
McDonalds was a sign of how bad it was.
Service was also sub-par. I was traveling with English-speaking
German friends. Thus we were placed at a German table. I speak no
German, and night after night had to ask for the English menu --
the wait staff never remembered to get one for me. They had no idea
what a dessert wine was. We ordered a bottle and they had no
appropriate glassware for it. The next night, they tried to serve
The stateroom was fine, my room steward was fine (although my
friends' had a lot of complaints about their steward), the ship was
of course spotless (being brand new), but it was without doubt the
worst of my fifteen cruises and I will never sail Costa again.