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Old June 21st, 2012, 03:51 PM
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It amazes me who few people do not think to notify their relatives what ship and stateroom they are in.

We have a "customer service" email address, and I cannot tell you how many people writge to me every day to ask questions we can't answer.

A very common one is "My mom & dad are celebrating their anniversary on a cruise this week, can you tell me how to send them flowers?"

Well, the first step would be to call their travel agent and find out what ship they are on, and have that travel agent send the flowers.
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