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Old February 8th, 2018, 12:49 AM
MR ZBD MR ZBD is offline
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Join Date: Feb 2018
Posts: 1
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I am currently on Westerdam. My first time on HA and without doubt my last. The food is average at best. The knee jerk reaction to most requests is initially a NO. Service in Caneletto tonight was truly dreadful and on top of that they forgot part of our order. When we asked for ice in our water you would have thought we had requested jewels. The people at the next table got fed up waiting to be offered dessert and left. In addition to this I found dirty slippers in my stateroom on embarkation, bed sheets that didnít fit, wrong breakfast menus, wrong breakfast for that matter. Many of the bars do not have the ingredients for basic cocktails. Entertainment is directed entirely to those over 75. Come 10pm the ship is dead. I have cruised with various lines and HA is by far the most disappointing. If HA think they are a competitor to the likes of Celebrity they should think again. They are not in the same league. ZBD
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