"tipping has become a system whereby the owners get us customers to pay most of the wages for the service personnel. ".................Richard.
C'mon Richard, you're a smart man. You know the customer always pays for the wages of the service personnel, in one form or another. Good grief, you are also paying for their financing charges, gasoline, and every other cotton pickin' expense a business, any business, has!
At least with tipping we have an option to increase, decrease, or withhold their pay.