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Old December 17th, 2010, 10:04 PM
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Default Big changes coming to Carnival - Jan 1st

I just came back from a 7 day cruise on the Carnival Glory. The word from the crew was that alot of crew will be losing there jobs.
For example : room stewarts that now work two to a team will be cut to one.
Your room will only be serviced once a day. No more turn down service after dinner with a mint on your pillow. The Staffing in the buffet for cleaning tables was down to three people. Also some ships are allready testing this.
You must pay for a steak or a lobster tail in the "free" main dining room.
$14.00 is what I was told and last but not least there will be a cruise fare increase. Plus fuel is still on the rise. Cruise cheap for now. Ed
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Old December 18th, 2010, 07:31 AM
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Wow! Those are big changes indeed.

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Old December 18th, 2010, 07:42 AM
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Not good at all...Now, I wonder if this will be followed by the other major cruiselines??
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Old December 18th, 2010, 10:09 AM
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I hope the crew is wrong in this case. One of the items most passengers look forward to is the towel animal that is created during the evening turn down service. I would honestly miss coming in to my cabin at night and not having an elephant sitting on my bed wearing the wife's sunglasses.
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Old December 18th, 2010, 10:11 AM
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Well, after the problem I had with the CD aboard "Miracle" last month, I'd decided to stop cruising Carnival for a while anyway, so it sounds like I made the right decision. I really feel sorry for the crew members who are left, as they work 18 hours a day now. When will they get to rest after this change takes place? I think this is a losing situation for everyone, including the crew, and the passengers. The Beards at Carnival have gone too far IMO, if this actually happens.

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Old December 18th, 2010, 11:09 AM
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"Word from the crew" rumors are usually half baked in untruths, so I'd wait to see. But, they have been experimenting with the choice of a "extra cost" "better steak" in the dining rooms on ships that do not have the Steak Houses on them, and not surprised that will go fleet wide. RCI has been offering the for a fee "better steak" on their ships for awhile now, even on ships with alternate restaurants.

It's been quite some time since Carnival (or any cruise line) has had one steward doing their own section of cabins. They've been working as team.. sometimes two, sometimes even three, sharing a long stretch of cabins. Though each had a section designated they worked each other's together. Perhaps they are going back to the one steward doing their own cabins, but we'll have to wait and see on that one.

RCI quit putting the chocolates on the pillow some time ago, and I could believe Carnival will discontinue that as well, but I'd be really surprised if they discontinue the nightly cleaning and turn down service.. along with the towel animals. The towel animals have been a Carnival signature for years. I honestly don't see them just cutting it out.
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Old December 18th, 2010, 11:12 AM
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Quote:
Originally Posted by Kuki View Post
"Word from the crew" rumors are usually half baked in untruths, so I'd wait to see. But, they have been experimenting with the choice of a "extra cost" "better steak" in the dining rooms on ships that do not have the Steak Houses on them, and not surprised that will go fleet wide. RCI has been offering the for a fee "better steak" on their ships for awhile now, even on ships with alternate restaurants.

It's been quite some time since Carnival (or any cruise line) has had one steward doing their own section of cabins. They've been working as team.. sometimes two, sometimes even three, sharing a long stretch of cabins. Though each had a section designated they worked each other's together. Perhaps they are going back to the one steward doing their own cabins, but we'll have to wait and see on that one.

RCI quit putting the chocolates on the pillow some time ago, and I could believe Carnival will discontinue that as well, but I'd be really surprised if they discontinue the nightly cleaning and turn down service.. along with the towel animals. The towel animals have been a Carnival signature for years. I honestly don't see them just cutting it out.

Exactly! Agreed.
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Old December 18th, 2010, 11:09 AM
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Originally Posted by cruised1014 View Post
You must pay for a steak or a lobster tail in the "free" main dining room. $14.00 is what I was told...Ed
This "report" has been circulating for some time.

There is a pilot program for those in the MDR to try the food that is served in the Steakhouse--the other dining room that you pay for--as a sample of what you can experience there.

This is a response to the flak RCI got for charging for steaks in their MDR.

Go back and research Johns blog for the whole sordid affair.

With regard to the other issues..business is business. Cutbacks are all over in the economy. No one should be considered immune.

SKY, I do hope you reported the CD to all the appropriate folks ?
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Old December 18th, 2010, 08:23 PM
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Originally Posted by Phil&Liz View Post
T

SKY, I do hope you reported the CD to all the appropriate folks ?
Yes, Phil&Liz, I did indeed report my problems with the CD (Malcolm Burn) and his entire staff to the folks in Miami, and yes, I did get a letter of apology, and a promise that they would look into the situation. Perhaps it's because the lovely Mrs. Jones (Vita) and I are MileStone, and have sailed Carnival many, many times, but frankly if they do look into the situation, and if the CD and his staff are the same on each cruise, I don't expect any of them to be around for long. Maybe they were just having a bad week or something, but their attitudes and actions were completely uncalled for, and unacceptable.

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Old December 18th, 2010, 08:39 PM
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Hey Dutch,
Looking forward to your report, as to if this is rumor or fact. I really can't see them doing this, but stranger things have happened, time will tell...
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Old December 18th, 2010, 08:43 PM
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I agree with the others....but thanks for passing along the information.

I bet John Heald is sorry he made such a big deal about the 'pay' steaks in the RCCL dining rooms.
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Old December 18th, 2010, 09:24 PM
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I agree with the others....but thanks for passing along the information.

I bet John Heald is sorry he made such a big deal about the 'pay' steaks in the RCCL dining rooms.
John Heald has talked about changes coming on his blog, but he said they were changes we would like. None of these rumored changes are anything we would want. We'll take a wait and see attitude.
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Old December 19th, 2010, 12:14 PM
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Dave - sorry to contradict you, but I did an article on fuel surcharges so I remember the situation more specifically.

It's actually been longer than we remember since there were fuel supplement charges, the last time WAS when oil got well over $100 barrel, but it was actually before Sept. 2008 when our economy dropped in the toilet seemingly overnight with the Paulsen announcement that we needed 800 Billion or the banks would fold.

The economy was robust, stocks were up and cruise prices were a lot higher, and demand was higher, so they felt they could put the supplements on and not affect demand - and they did.

They have not put them back on since the economy tanked - because pricing is too sensitive to the economy now. I dont' think they believe they could get away with it (or else they might have done it a while back).

And Zydeco has a good point - oil prices have flirted with $90 a few times but they always fall back to $80 range each time, too.

But what could be a bigger deal is if the world tries to make them stop using bunker fuel - that would drive up fuel prices a lot.
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Old January 8th, 2011, 03:10 AM
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Umm, hard choice, pay for a ''better'' steak or stick with the ''worst'' steak.
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Old January 9th, 2011, 01:08 AM
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Umm, hard choice, pay for a ''better'' steak or stick with the ''worst'' steak.
the worst streak has been pretty darn good so far !
Maybe they need to make the "free" streak tough, so we will pay for the better one ?
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Old December 18th, 2010, 03:29 PM
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Quote:
Originally Posted by cruised1014 View Post
I just came back from a 7 day cruise on the Carnival Glory. The word from the crew was that alot of crew will be losing there jobs.
For example : room stewarts that now work two to a team will be cut to one.
Your room will only be serviced once a day. No more turn down service after dinner with a mint on your pillow. The Staffing in the buffet for cleaning tables was down to three people. Also some ships are allready testing this.
You must pay for a steak or a lobster tail in the "free" main dining room.
$14.00 is what I was told and last but not least there will be a cruise fare increase. Plus fuel is still on the rise. Cruise cheap for now. Ed
I don't believe for a minute any of the rumored changes. Carnival simply doesn't make radical changes. Perhaps just a disgruntled employee?

The price of oil is higher, but I think will trend back down.

Jan 1 will be here soon enough.
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Old December 18th, 2010, 07:03 PM
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The fuel surcharges were also implemented when oil was going for $120-$140 a barrel and the economy was in the depths of the recession and cruise prices had to be cut to fill ships. It is different this time, even with oil sitting in the $90 range. Cruise fares have been creeping back up for a while.

It would amaze me if Carnival made such drastic changes to their product. People say many disparaging things about Carnival management, but one thing you never hear is that they are stupid and make bad business decisions. Not doing the evening freshening of the cabin and turning down the beds would be a bad decision. It's ridiculous really - would they want passengers dropping pullman beds down from the walls and ceiling? There's a scenario for a lawsuit!
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Old December 18th, 2010, 07:06 PM
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We cruise the 26th and again on the 3rd so we will check it out.
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Old December 24th, 2010, 12:27 AM
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Quote:
Originally Posted by cruised1014 View Post
I just came back from a 7 day cruise on the Carnival Glory. The word from the crew was that alot of crew will be losing there jobs.
For example : room stewarts that now work two to a team will be cut to one.
Your room will only be serviced once a day. No more turn down service after dinner with a mint on your pillow. The Staffing in the buffet for cleaning tables was down to three people. Also some ships are allready testing this.
You must pay for a steak or a lobster tail in the "free" main dining room.
$14.00 is what I was told and last but not least there will be a cruise fare increase. Plus fuel is still on the rise. Cruise cheap for now. Ed

Honestly, some people really do themselves and Carnival a disservice by spreading false rumors.

The turn down service is not being eliminated.

Chocolates will still be there.

You will still get free lobster and prime rib on Elegant night just like always.

Yes, on ships that do NOT have a Steakhouse.... there is now an OPTION to get lobster every night if you want it. It is $18.00. For those that want to treat themselves or celebrate a special occasion. But it is still free on Elegant night.

This is simply an OPTION for those ships where there isn't room for a Steakhouse.

Next time, I suggest you ask someone who knows what they are talking....before making yourself look foolish.

Btw, John Heald just confirmed my FACTS above in his Blog.....
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Old January 3rd, 2011, 01:43 AM
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I will be on Elation Jan 10. Will report back any changes that i note. I hope this is not true also.
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Old January 3rd, 2011, 12:55 PM
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Jan 3rd and all is quiet. I would think if there were changes of the magnitude suggested, some would be shouting from the mountain tops by now.
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Old January 4th, 2011, 03:06 PM
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I think you would have to be a bit naive to believe this. If this was true, that Carnival was only going to clean your cabins once a day .. more than one person would be saying it. Seems that all this has come from one review posted on CC right .. no one else actually heard it themselves?

Carnival would have pre-announced such a huge decision.
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Old January 4th, 2011, 04:08 PM
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We never did get a Chocolate on our pillows on my last cruise!:-D
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Old January 4th, 2011, 04:19 PM
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We never did get a Chocolate on our pillows on my last cruise!:-D
That often happens to me. Usually it is because GF stole them.
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Old January 4th, 2011, 05:30 PM
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Quote:
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We never did get a Chocolate on our pillows on my last cruise!:-D
We never got our Carnival pins on Miracle in November either. That was our 3rd cruise. We got them on our second cruise in 2008.

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