We just got back from a cruise in the Med. on MSC. Venice to Egypt and back. This was our first time with MSC and it will be our last. We have cruised with Holland, Celebrity, Carnival it the past. They are much much better then MSC. The food was bad, cold and boring. Some of the europian crew member had attitude problems. The communications with passengers regarding changes in ports was slow and late. MSC stand for Mediteranean Shipping Company (it really does). That is where they started. Shipping cargo. They should keep to shipping cargo and not be in the cruise ship business. We felt, at times, like we were nothing but pieces of cargo.
We will say the ship was new and beautiful.
We have been on 2 cruises with MSC and we did enjoy them but then both cruises were in the Caribbean. And MSC does do things a bit different in the Caribbean than in Europe. I have freind that works for MSC in the US and she has confirmed that MSC did make a number of changes from the way they are in Europe to the Caribbean so that Americans/Canadians will cruise with them.
The food is probably not much different but we never had any problems with any of it.
We would cruise with MSC again and probably will. Maybe you can try one of their Caribbean cruises.
Star Princess 2005, Sun Princess 2005
Caribbean Princess 2006, MSC Lirica 2006 , NCL Pearl 2007, Majesty of the Seas 2008, Carnival Destiny 2008, MSC Lirica 2009, Carnival Valor 2009,Carnival Legend 2010, Carnival Liberty 2010,Carnival Fantsay 2011,Carnival Valor Feb 2012, MSC Poesia Dec 2012, MSC Poesia April 2013
I too have done the Caribbean on MSC. Basically had no problems. There are some changes for U.S. sailings as water with meals etc. The ships are gorgeous but not ornate. The food was hit and miss depending on what was ordered in the dining room. Also, can't beat the entertainment level of skill. Would I go MSC again? yes, but not first choice. You can't beat their prices when they are trying to fill the ship. My advice? Don't go over Easter unless you know some European languages. English speaking people were minority during that timeframe and Europeans were here on their "Holiday"
Apparently I'm too late for the poll, but I would have voted in MSC's favor. I did a week in the Carribbean with them in February and enjoyed it very much. It did have a much more "European" feel about it than the other lines I've been on, which was neither better nor worse, just different. Unlike the original poster, we had excellent service, and I thought the food was very good. Certainly it was always hot and plentiful.