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Old August 21st, 2014, 10:13 PM
Bri Bri is offline
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Default Is it possible to contact the crew ?

I recently returned from the Royal Princess and was wondering if there was a way to contact someone who worked aboard. They were very nice and made the trip for my family and I. I would love to thank them or at least send them an email of thanks. Unfortunately I only know their name and their country as stated on their name tag. Can anyone help me?
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Old August 28th, 2014, 03:43 PM
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Without an email address it's almost next to impossible.
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Old August 28th, 2014, 11:33 PM
Ron Ron is offline
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Over the last few years, as with most companies, cruise lines have become more reluctant to give out employee information. If you have an employee name, position and ship, which you say you do, then I would suggest contacting Princess guest relations with a complimentary letter of said person. Hopefully they could forward it to the employees supervisor. For personal contact, you're basically out of luck. Remember, these people on a ship see several thousand different faces on a weekly basis and when your gone, there's another face at your table, your bar stool, etc and so it goes.
I would try going through Princess--that's your best shot.
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Old August 29th, 2014, 12:08 AM
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I have to agree with Ron... I think Princess would be glad to forward a letter of gratitude for a staff member.

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Old November 7th, 2014, 01:21 PM
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I might be able to find him, if he/she is from Croatia, Serbia, Bosnia or Macedonia. Ned just a name, department, ship sailed.
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Old November 7th, 2014, 06:19 PM
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Even if you do succeed in finding a direct way to contact the employee, please also write to the HR department at Princess giving as much detail as you can on the employee - hit job position would also be good, as the crew are rewarded for customer satisfaction and it will help them with their futures.
Princess should then forward the email either the Captain or the Deputy so that his efforts can be recognised approproately.

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Old December 4th, 2014, 11:05 AM
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Everyone has good idea how to do this. However I wouldn't want to.
I once went on a sister ship of another line and the one crew member expressed remembering me to the point of giving me the creeps. Didn't remember my husband.
We avoided him after that.

The crew are trained to make our trip very good and it sounds like you had a very good interaction with one. They do deserve recognition.
The other posts give good ideas.
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Old December 4th, 2014, 11:17 PM
Ron Ron is offline
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I don't want to sound too blunt, but sometimes that's the best way.
The crew on any cruise line-- ( generally speaking ) are trained to give the customer the best service they can and in most cases they do. Some passengers respond in difference ways. Some may think it's more than being friendly when it's not, and then again, some passengers may respond to that certain few crew that think it's more than being friendly on the passengers part.
Bottom line, you know nothing of the crew, regardless of what they tell you about being single, married, etc. Then again, they know nothing about you either.
There's one thing that's pretty constant--when your cruise is over, you're history. They have an entirely different ship full of faces to deal with and as said before, there's other faces at your table, in your cabin, at your favorite bar stool or wherever.
Bottom line, treat people as you would want to be treated, be nice to crew and other passengers alike and when it's time to leave the ship, go and let the next group get on and forget Fernando, the cute bartender or Malcom, the friendly cabin steward--they have most likely forgotten you before you were off the ship, especially if there were any romantic thoughts in your head.
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