I recently returned from the Royal Princess and was wondering if there was a way to contact someone who worked aboard. They were very nice and made the trip for my family and I. I would love to thank them or at least send them an email of thanks. Unfortunately I only know their name and their country as stated on their name tag. Can anyone help me?
Over the last few years, as with most companies, cruise lines have become more reluctant to give out employee information. If you have an employee name, position and ship, which you say you do, then I would suggest contacting Princess guest relations with a complimentary letter of said person. Hopefully they could forward it to the employees supervisor. For personal contact, you're basically out of luck. Remember, these people on a ship see several thousand different faces on a weekly basis and when your gone, there's another face at your table, your bar stool, etc and so it goes.
I would try going through Princess--that's your best shot.
Even if you do succeed in finding a direct way to contact the employee, please also write to the HR department at Princess giving as much detail as you can on the employee - hit job position would also be good, as the crew are rewarded for customer satisfaction and it will help them with their futures.
Princess should then forward the email either the Captain or the Deputy so that his efforts can be recognised approproately.
Last Cruise: Azamara Journey August 2014
Next: Queen Victoria November 2014
Followed by: Queen Elizabeth December 2014 and Minvera April 2015