Length: 964 ft
A true bargain on a classy new ship with family activities and children's menus.Should Be Avoided By People Who Prefer
All American cuisine for every meal; a smoke-free environment.Onboard Experience
MSC is a tasteful cruise line that has refined its product over the years after experiencing early growing pains. While MSC Cruises tries to accommodate American tastes during the Caribbean season, the onboard vibe remains European, with Italian officers and a mix of Italian, Balinese and International crew. The onboard enetertainment, pianists and vocal duos with guitar, feature excellent European performers. As in the Mediterranean, announcements are in five languages, but in the Caribbean English is the first.
The Musica-class of MSC Cruises is the second generation - started in 2006. There are four Musica-class ships including the Musica, Orchestra, Poesia and MSC Magnifica with a debut in 2010. At 90,000 tons for 3000 passengers, these ships belong firmly in the mainstream market and are comparable to Royal Caribbean or Norwegian Cruise lines in America. Keep in mind that MSC cruises is marketed to the European masses.
There is 236,000 sq. ft. of public space inside the ship, most of it supported by an Art Nouveau design theme straight out of 1930s Europe. The main attraction is a three deck tall atrium, where the focal piece is a clear glass platform suspended a piano over a waterfall. On the bottom floor of the atrium you will find the reception desk and shore excursion offices. There are also plenty of shops nearby, including the perfume shop, the jewelry store and a kiosk for everyday notions.
There are three large showroom lounges with plenty of a grandstand style seating on raised platforms facing the stage. The entertainment may be a jazz quartet or a single piano player accompanied by his own technology. The main showroom has fine sight lines and a state-of-the-art theater featuring large cast production shows.
Altogether, there are 11 bars and lounges on the ship, and music is the common cruise denominator for all of the various nationalities onboard. During the day, one can join in trivia games, cooking demonstrations and various other activities, but keep in mind that each of these must be conducted in five different languages.
To navigate the ship, one must walk a through each public room and it is not possible to bypass the bottlenecks that are bound to occur. There is no unifying passageway or atrium from which every, or even a few, public rooms are accessible.
As expected for a European cruise ship, the highlight is the cuisine and the best on board comes in the buffet area and specialty restaurants. These alternative dining spots, served on an a la carte basis instead of fixed per person service fee, makes them more convenient and accessible. Best of all, the price will not go beyond the typical cruise ship alternative dining experience.
With MSC Cruises' "kids sail free" policy all year round these ships get especially crowded with youngsters during the summer. That policy applies to anyone 17 or under. Keep in mind that the foremost nationalities onboard are Italian, Spanish, French, German and English - in that order. While the American component becomes stronger whenever an MSC ship enters the Caribbean region, the European onboard flavor is persistent and continues to appeal to the Europeans. U.S. cruisers are advised that taking an MSC Cruise in the Caribbean does not necessarily mean that English and will the dominant language onboard. It depends on the passenger mix onboard.Decor
Each of Poesia's public room has its own distinctive color scheme, all more subdued than the earlier ships, and each room blends well with the next, giving a sense of unity. Cabin decks are similarly color-coordinated, each in its own hue. Abundant polished brass, mirrors, glass and marble make the insides of these immaculate ships resplendent.Public Rooms
Poesia offers 11 different bars and lounges, each of them unique, and most of them situated on Decks 5 and 6 connected by a grand marble staircase.
At the other end of the scale, the L' Enoteca Wine Bar offers a selection of varietals and an even better selection of food pairings to go with them. You can choose from, Spanish, Italian, French or German cuisine traditionally consumed with wine. For under $10 one can get a plate of a cultural delight, such as pickles and sausages from Germany or breads and cheese from France.
On deck five is the Casino Royale with a traditional Monte Carlo flair. One will find blackjack, slot machines ranging from one penny to five dollars, or euro as the case may be, and of course roulette. There is no craps table, however, as that is an American game. Behind the casino is a large sushi bar, and beyond the stairwell comes the cyber café and the Havana Club where cigar smoking is not only allowed, it is encouraged.
Deck six is the outdoor promenade deck encircling nothing but staterooms. Decks seven through 11 are all staterooms as well, but deck 13, Vivace Deck, begins with the Aloha Beauty Farm and Fitness Centre all the way forward. Referring to a fitness spa as a beauty farm, well I'll leave the jokes to you. Deck 12 midships is the pool and suntanning area followed by a large buffet restaurant. Fully astern is the à la carte restaurant Il Giardino.
Deck 14 forword is comprised of penthouses. Midships is the jogging track around the pool area and astern we find the golf simulator, children's area, shuffleboard, a simulated space trip to ride and a virtual games parlor. Fully a stern is the discotheque Q32. The small Deck 14 has a tennis court and secluded tanning areas. In Europe topless tanning is still acceptable.Cuisine
Delicious pasta and risotto dishes are featured nightly. The menu lists appetizers, soup, salads, pasta, main courses and garnishes, as well as vegetarian and alternative dishes. The dessert menu includes cakes, pastries, ice cream and sorbet, along with after-dinner drinks.
While the buffet area on earlier MSC cruises ships was a source of several complaints, over the years they have gotten their act together and managed to provide a variety of cuisine with something to appeal to almost every culinary gene pool. in Europe one well have to pay for every beverage including bottled water and ice tea. Ships in a Caribbean will offer these drinks on a complimentary basis. It is possible to get water free if you can find the ice dispenser where glasses and water are available.
the only time you will get coffee free onboard MSC ships is during breakfast at the buffet area were from room service. The good news is, that you can get a fantastic espresso or mocha at any bar on the ship. The bad news is you have to pay for it.
Made to order snacks are available 24 hours a day from room service, allow 30 minutes for preparation and delivery. Continental breakfast can be ordered at bedtime for morning delivery. Expect coffee and rolls, only. In Europe, room service items will be charged for on an a la carte basis. In the Caribbean room service is gratis.Restaurants
There are two seatings in each of the two dining rooms (5:45 and 8:00 p.m. respectively in the Caribbean, 7:30 and 10:00 in Europe), and casual alternatives in the Lido buffet (6:00-8:00 p.m.) and poolside grills. The grill area on Deck 12 opens for alternative dining until 9:30 p.m. It is well protected from wind and there's plenty of shade.
Il Palladio Ristorante and Le Fontaine Ristorante dining rooms are situated on Decks 5 and 6 respectively. Those prone to seasickness may prefer the mid-ship location of Il Palladio Ristorante but Le Fontaine Ristorante has the better views, with the full picture windows looking out over the stern. Breakfast and lunch are both open seating, while dinner is assigned tables.Service
Most of the service personnel onboard are Indian, South African or European. Dining room service is provided by Europeans.Tipping
In the Caribbean, a daily gratuity for cabin attendants, bellboys and wait staff of $12 per person is automatically added to the onboard account, unless you're under 18 and sharing with two adults, in which case it's only $6.00 per day. The amount can be adjusted at the front desk.
A gratuity for bar staff is already included in the price of drinks. Spa and casino staff may be tipped in cash at the discretion of the passenger. In the Caribbean, they have come to expect a tip from the North American clientele. In Europe, tradition dictates that tips be presented to service personnel on the last night of the cruise. The cruise line suggests $3.50 to $5.00 per person per day for the Waiter and Stateroom attendant and $1.00 - $2.00 per day for the Maitre D'. Children under 12 pay half those amounts. Again, the gratuity for bar service personnel is included in the price of the drink.Entertainment
The cruise staff, called Animators or Pagliacci, double as entertainers who foment a lot of lighthearted fun and mischief. Every evening, musicians perform in the various lounges, and there's jollity in profusion in the Teatro Carlo Felice.
A large deck area behind the swimming pools is used for games and dance classes. Bingo is offered on board, but pay attention or you might miss it.
Baseball and music-themed Caribbean cruises allow passengers to meet up to half a dozen baseball legends and Poesial greats. Hitting, pitching and batting clinics, interview, Q&A, storytelling, and autograph sessions are all popular.Cabins
interior cabins are 152 sq. ft. with two twin beds that can be converted to a Queen. They come with a hair dryer, Internet access, safe, minibar and a chair with a desk.ocean view cabins are similar, except that they have a window. Balcony cabins in categories 10 and 11 add a 40 square-foot balcony with floor-to-ceiling glass doors. Categories six through nine are smaller veranda staterooms at only 126 sq. ft. Balcony suites are 229 ft. with a 40 foot balcony. They come with extra-large bathrooms including a tub and shower combination.
With the kids sail free policy, which requires that the kids stay in a room with two full fare paying adults, there are plenty of cabins with one or two upper berths and cabins with a double or single sofa bed. For families with money to burn there are connecting staterooms.Fitness/Spa
The Aloha Beauty Farm and Centre, deck 13, offers aerobic equipment in a light-filled room with floor-to-ceiling windows. The spa offerings are the usual cruise ship fare of facials and massages. There are two swimming pools and two whirlpools (deck 11). And although the pool area is surrounded deck chairs, more can be found on deck 13, nicely shielded from the wind. Topless sunbathing is allowed in specified locations.
Aerobics classes are free, with personal training sessions available for $35. Step, Pilates and Stretching classes are a steep $12 per lesson, five for $55. There is a jogging track is on Deck 12 above the pool.Attire
The dress code is resort casual with two formal nights on ten-night, three on 11-night, and four on 17- and 18-night cruises. On our cruise we found the Europeans dress surprisingly casual, even on formal nights. Not a single tuxedo was in sight, and on the jacket and tie required informal nights we saw casual shirts and pants were everywhere. A simple jacket and tie would have been enough to qualify as fully dressed on our MSC cruise.Fellow Passengers
This was our ninth cruise overall, our first time with MSC. We cruised previously with Celebrity, Princess, Royal Caribbean, NCL, Carnival, and Holland America. After reading the reviews, we embarked with low expectations.
Since we live in South Florida, getting to Fort Lauderdale was no big deal. We arrived at the Port Everglades around 11:00 AM. Embarkation was slow, but painless. MSC says they are in the process of rebuilding terminal 4, but we hear the MSC Divina is taking the Poesiaâ€™s place and is sailing from Miami.
Once on board, we were greeted and provided with a small life jacket for our 16 month old daughter. We went our room which was very clean, and well maintained. Our room was a superior balcony room on deck 12. While in our room, we met our room steward, Juliette. While many aspects of this cruise did not live up to our expectations, Juliette was well above our expectations and continued to impress us throughout our vacation.
The ship itself was very well maintained and absolutely beautiful. Crew was observed throughout the ship relentlessly cleaning the brass, glass, floors etc.
Service - Service was VERY slow inthe IL Palladio dining room. Water was only filled once a night and you would have to ask the waiter several times in order to get more water. It was faster for me to walk up to the buffet and get my own water. My daughter has a dairy allergen which we notified our waiter. Every night we reminded him of the allergen yet he continued to bring dishes with cheese. One night our waiter argued with my wife after we asked for pasta but instead received rice. The waiter insisted the rice was pasta but then admitted they did not have pasta.
My mother in law has mobility issues and needed a wheelchair to navigate the ship. With a baby and wheelchair, my wife was pushing her mother back to the room. Three crew members watched as my wife attempted to move the room steward clean supplies from the hallway that blocked their path. One crew member walked by and did not stop until my wife asked if he could help. His response â€œAm I supposed to help you?â€ The staff members for the most part were very unwelcoming. The only exception was the treatment provided to my daughter. All staff members went out of their way to help my little one in any way. I think the dining room staff was trying to do their best but it was evident they were understaffed and overworked. One word to describe the service on MSC is disorganized.
MDR â€“ Food was mediocre at best and service as stated earlier was horrible. Desserts were by the far the worst Iâ€™ve experienced on a cruise line. The pasta with meat sauce would have been better done by Chef Boyardee. The steak on the first night was the only good steak on the entire cruise. We showed up late one night for dinner as my daughter was having a tough day. The maÃ®tre D approached us and said that if we are not there on time that we would not be served. My wife tried to explain the him that we did not want our toddler to disturb others and his response was â€œ I donâ€™t need an excuse.â€
Room Service â€“ Did not use.
Buffet â€“ The selection was great but again most food was mediocre at best. The exception was the chicken wings, pizza, and hamburgers were really good.
Pools - The pools were nice and the hot tubs were very relaxing. The pool decks were busy on sea days but we always managed to find a place to settle down.
Entertainment - The entertainment range really never changed. The themes changed but the acts remained the same; Dancers, and singers in a different costumes. The acrobats were outstanding and talented. On this cruise, we found ourselves very bored. There was a lack of activities during the day and very few venues for entertainment. Sure there they hard their bars, but they had the same singers every night. One of the singers who played the guitar sang the same songs every night. Cobus was a good cruise director and should go places with MSC.
Announcements - The only announcements were the imperative ones and yes in many languages. The shows always started with an explanation from Cobus who speaks English and a translation from Anna Warner in multiple languages. It never bothered us but many people became annoyed with the multi-lingual announcements.
There was an older crowd but all were very respectful. Most passengers adhered to the dress code of the gala night.
Nassau â€“ Not a big fan but it was a relaxing day.
Bermuda - Self-tour. In Bermuda, we bought the ferry/bus passes, and they were the best way to get around. We hired a taxi driver in Hamilton who took us the aquarium for my daughter. The aquarium was beautiful as was the entire Island.
Embarkation: This was the slowest and worst Iâ€™ve seen in nine cruises. Again, MSC was very disorganized. We were supposed to be off the ship at 930 AM but did not get off the ship until 1100 AM.
Caution: The elevators did not give much time for ingress and egress. There were multiple passengers on board who received injuries from the doors closing on them. My daughterâ€™s hand was one of them when her hand got stuck in the door. Thankfully the extent of injury was minor but some passengers were not as lucky.
While the experience was not as bad as some of the reviews we read, it was clearly not up to the level of any of our pervious cruises. This was a destination cruise as we always wanted to see Bermuda. The cruise was adequate but I do not see us using MSC for our future cruises.
I found an itinerary for our annual anniversary cruise that we really liked. It was a 10 day sailing from Fort Lauderdale on MSC Poesia to Bonaire, Aruba, Cartegena, Cristobal, and Falmouth. Out of 72 cruises, we had never been to Bonaire, Cartegena, or Cristobal/Panama Canal.
We had sailed on MSC Orchestra several years ago with a group of agents, and while many did not, my wife and I really enjoyed MSC. Yes, it is focused on an international crowd, not particularly North Americans, but we found many dance venues each evening on the Orchestra and wanted to try it again. Besides, as past passenger (although it took a long time to get MSC Club numbers) we got a 5% past pax discount.
We were midships on deck 11 in a balcony, and it was convenient, as the nearby midships elevator went down to the areas where the lounges were, and the aft elevator to the buffet area. More than enough storage for two people, and the beds were great. No thick duvets, but I don't like duvets as they are too warm for me.
Each evening the shows were at 6:30for those with 8pm dining. Shows were about 35 minutes on average, and they were absolutely great. We went to every one except one night when it was just classical music. The dancers were terrific and the singers, soloist, superb. They mixed in some acrobats and aerial performances during the shows. Every show was different and unlike the typical cruise ship showtimes. Outstanding.
We found two lounges with 2 or 3 musicians each, and a solo acoustic guitarist in the wine bar. They played very danceable music, from the 40's to 90's in one, a duet, and the other tended to involve the ship entertainment staff, but did have samba, salsa and more. The bartenders recognized us by the second night when we'd arrive for cocktails and dancing before dinner, and had my martini and my wife's prosecco a glass of ice water ready promptly. After dinner we often returned to dance some more.
I've heard people in the past complain that it is all Italian food, but while Italian is always available on this Italian owned line, it is just an option. We had leg of lamb, osso bucco, chicken marsala, prawns, lobster, salmon, tilapia, dorado, and more. Chicken or cornish hens were available. Steaks were always available, but I was NOT impressed with the steaks. It was the same cut served under a variety of aliases and not great, but cooked right. The appetizers were varied and very good, as were the salads. Soups were so, so. Every night they had a sugar free desert option, but the baked alaska was one of the best we have had. Missed creme brulee, but wasn't disappointed in the choices. Breakfast buffet had freshly fried eggs, but no omelettes to order, but they did have omelettes on the buffet line. Great pastry choices. I never had trouble finding seating in the buffet. We ate breakfast in the dining room twice, as that was the only place to find lox and bagels. As I did last time, I enjoyed the pizza available on the buffet 12 hour a day.
They don't offer beverages in the theater. Service was very good in the buffet, and the lounges. Numerous staff from Bali, and far less East European or the Philippines than other lines. The dining room service was slow, and they never asked if we wanted more bread, or coffee, etc. Considering we were near the Captain's table, I would have expected better waitstaff. The Asst maitre de' or head waiter visited our table every night.
When I wanted a bottle of prosecco for the room, we just purchased it at the bar and took it to the room. They offered a wine package that provided 10 bottles of wine to choose from a list for onlye $183.99 if booked online before the cruise, or $199 if purchased onboard. We enjoyed several excellent Italian wines, some Australian, and a few American ones. Cocktails were moderately priced, $7.25 for a cocktail....much less than other cruise lines.
Yes, announcements were in English, German, Spanish, French, and Italian, but they were infrequent....and none were promoting bingo, fortunately. Even the intro to the shows was multilingual, with the Cruise Director doing all but the English (which she could speak fluently), and the Asst Cruise Director (from South Africa) doing the English. TV had CNN International and Headline News Network, and movies in several languages. TV also had for fee movies available.
All ports were pierside, so no tendering issues. In Bonaire I had booked a private snorkeling tour and in shallow water saw tarpon, bonefish, and many others.
In Aruba we booked a terrific snorkeling excursion through Shore Excursion Group: The Antillia Shipwreck Sail and Snorkel Trip Taxi to the Hyatt Hotel at Palm Beach and a dingy out to the catamaran. Water was really clear over the wreck, with lots of fish, and a reef stop later was not as good. They even provided everyone with a I love Aruba T-shirt.
In Cartagena we exited the terminal and found vendors who were offering a 2 1/2 hour van tour of old and new Cartagena for $20 per person. The new city looks like Miami, and the older city like Old San Juan. They even took us to an emerald museum, and some walking in the old city.
In Cristobal we had booked an MSC tour, about 10 hours, a transit of the canal by ferry. We were bused to a landing in Gatun Lake, and then sailed through the San Miguela and Miraflores locks into the Pacific. We bused back to the ship. Great trip, but HOT. Some of the ferry was airconditioned, and they included a Panamanian Lunch. A great tour guide, who has lived her life in Panama, but is from Pennsylvania.
In Falmouth we just did the MSC excursion, Chukka Beach Break: a van ride to a nearby beach and chair.
Weather was great the whole time. Wifi aboard was faster than any other ship I've been on, and a package of 300 minutes was only $83.99.
We really enjoyed ourselves, and wouldn't hesitate to book MSC in the Western Hemisphere again. We met a number of other North Americans who have booked MSC several times. Kids under 12 sail for just taxes, and kids 12-17 sail for $99 plus taxes. Deposits are just $200 a couple all the time.
My wife and I have been on about 16 to 17 cruises. We have never had any real issues until we boraded the MSC Poesia. To start with the ship is not layed out in any order so shopping was very difficult. When we would leave the ship for shore excursions we had to make a round about way to get off instead of the direct way. Since my wife is handicaped it was not easy for her. BUT the real problem was the food. At breakfast the eggs tasted like water, bacon undered cooked, Juices had been watered down, and tea glasses the size of 2 swallows They wanted you to buy a large glass. The menu was the same almost every day.Don't waste your time or money it was not worth the effort. Go with another line there are good ones out there and you get your moneys worth.