I became ill and had to leave the ship and return home on new years eve (2013). So when I went to fill my insurance claim, I was told by the Norwegin that only half of my trip was insured. I told the agent that I want trip insurance and he only insured the firt leg of my trip through the Med. I was to do the first leg from De. 28 thorugh Jan 8 and the second leg from the 8th through the 19th(2014) Now I am at fault because I did not check the email that was sent when I signed up. I do not know how to proceed. Can any one help? John Warner
When you say 'your agent', is this the NCL agent or an independent travel agent? Who is your insurance through; the cruise line or an independent insurance company?
Can you provide more information on the 'legs' you're referring to? Where you on a cruise tour or a back-to-back cruise?
When you requested insurance, do you have documentation that shows you specifically requested it for the whole trip or for any particular dates?
This will help me respond to some of your questions and perhaps offer some advice on the matter.
__________________ 47 Cruises & Counting! Favorites: Paul Gauguin to Tahiti: Uniworld River Cruises in Europe; any of the Celebrity Solstice-class ships; Holland America for 12-nights in the Baltics & Russia; RCCL for 14-night Greek Isles, Turkey, & Croatia; Holland America for 14-day Alaska cruisetour; 10-night Canada/New England cruise; 21 days in Hawaii including a 7-night NCL cruise; Oceania for 25 days in Asia; & 3 months touring Europe by train. And many days spent in all-inclusive resorts!